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iPhone 11

I just got a iPhone 11 about two weeks ago and everything works fine but for some reason I can’t receive verification sms messages how can this be fixed??? I have tried just about everything and nothing is working but regular text messages work fine...

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Verizon_Support

I'd be asking questions too if my phone was not fully operational. We must determine if it's all verification texts or only certain ones.
To test this out, I thought to use our Verizon Wireless TravelPass short code of 4004
Text
TRAVEL
to 4004

Do you receive a response? There is no cost for this message, although when you're outside of the United States, you'll have access to TravelPass.

DavidH_VZW

Bearattack98

Yes I got a response

Bearattack98

What can I do to fix this problem???

Verizon_Support

Bearattack98, in your features via My Verizon or My Verizon Mobile, can you see if you have any blocks? If there is a SMS Block, please try to remove it, and then restart your phone. Let's see if that helps.

VanessaS_VZW

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