Lines in screen

Jelledge

I haven't had my LG Ally very long. 3 months maybe. I just opened it up to respond to a text message and I got all these crazy lines on the right side of screen. They wont go away. I have turned off my phone and turned it back on and it is worse! Anyone know what to do?

Android10

Try doing a factory reset on the device.  

MasterReset/Soft Reset: Allows to reset device back to factory settings.

See the programming instructionsfor information on how to enter "safe mode". Factory Reset option 1 From the main screen, touch menu tab Touch Settings Touch Privacy Touch Factory Data reset Touch Reset Phone Warning: This will erase all data from your phone, including: Your Google account System and application data and settings Downloaded Applications It will not erase: Current System software and bundled applications; SD Card files, such as music or Photos Factory Reset option 2  - Warning this will reset device back to original factory settings. Turn off the phone Press and hold "home" + "end" + "volume up or down" keys together for a few seconds Once device displays boot information, release keys. If the problem persist I recommend having a store technician take a look at the device.