I have spent several hours online and on chat with Verizon (which was TERRIBLE) literally a waste of over 1 hour. I have visual voicemail 11.0.15 on my old Galaxy S8 (note not S8 +). It did not transfer to my new phone.
Calling from my key pad dialing 1 or 86 is a huge waste of time listening to all the info etc.
I need to see all my messages length date etc on my screen so I can pick and play each one, forward them etc. NO ONE at Verizon can help me.
Note online chat on website (here) is no working. I requested a call and they said 8 minutes - 40 minutes ago, no call. Chat on my phone was terrible. Person did not listen to me and had no idea what to do and told me the wrong thing dozens of times. After over an hour of getting nowhere I stopped responding for 5 minutes and they disconnected. They waster 1 hour of my time and then cut me off after 5 minutes - and survey option to rate my experiance did not work!
Ideas?
