Receiving Texts

cp57

I’ve been having trouble getting access to my PayPall account. The two-step verification requires that I enter a 6 digit code sent over a text message, but I never receive the text in question. Do I have to make changes to my plan to receive texts, or can I view them online (If it’s my own number)?

Verizon_Support

I'm sorry you're not receiving text from your Paypal account cp57. I know how important it is to use this company for purchases, gifts, and payments. We would like to help. What mobile device do you have? Do you receive text notifications from other applications on your phone? What plan do you have?

KinquanaH_VZW