I have a galaxy s9+ that has a very annoying problem with messaging. Normally, group chats work just fine but when a lot of people are using a group chat to text at the same time, my phone will stop receiving the texts and a bit later suddenly I will get a bunch of notifications saying "New mms message to download" all at once coming from many different people. I have to go into each persons contact in messages and click "tap to download" and even then it can take 10-20 minutes for the text to download and they will come through out of order from what they were actually sent in. Even if I restart my phone and then try to download the messages they won't always download. Usually I just have to wait for 10-20 minutes for it to eventually download the ones it was working on and then I can click tap to download and it will try to download the other texts but it can end up having the problem where the messages wont downlaod agian and it overall ends up taking 40 minutes to get all the texts to download. I use the google messages app currently but I remember having the same problem with the built-in Samsung messages app.
Not sure if this has been answered yet... But no verizon person has been able to help with this for me.
Here's what I found.
https://www.verizon.com/support/verizon-messages-legal/
Section 4 limitations. Verizon can block and throttle messages at their discretion. This only happens for me when my group mms between friends gets live. Messages are flying back and forth and something on verizon's end picks it up as spam or their network is not as good as they boast and they start throttle my messages. Hope this helps. We should all complain about this... Cause there is nothing wrong with the phones or the software.
If it doesn't happen on their verizon messages+ app then seems like a pretty despicable move to force people onto their app. "Use ours or get throttled!"
It is verizon throttling their network causing the issue. Case closed.
dvaness322,
We can understand how frustrating for you. Let's get a few more details. When did this start? What message application are you using?
JenelleW_vzw
I have noticed this happening a lot since a week ago. I am currently using version 6.4.044 of the Google Messages app.
We appreciate the details. Can you please share a screenshot with us here of the 'new MMS message'?
This was a block of texts that showed as 'New MMS message to download' from my friend "B" that eventually came through
These screenshots look different because I was trying the default Samsung messaging app to see if that would fix my problem but it didn't.
In my group chat I’m the only one with Vz everyone else is with Att. Sometimes it takes hours to get or then to receive my messages.
@Miwako814 I have that problem with at&t users too. One of my friends who has Cricket (which is owned by at&t) has texted me and it took over an hour for the text to come through. I also experience my groupchat problem even when I am in a groupchat with only verizon users.
Keeping up with your group messages is a must. Let's get his figured out. What make and model phone do you have? are you able to send individual messages to these users? - AlbertoR_VZW
Dvaness322, it's important to ensure you receive all of your messages in a timely manner. When did you start to experience difficulties? Are you using the stock messaging app on your phone or a third-party messaging app?
I have a Galaxy s9+ (SM-G965U). I am able to send individual messages to those users that I am experiencing my issue with.
I would say that I first noticed this issue about a month or two ago. I currently am using the latest version of the Samsung messages app which is the stock messaging app on my phone.
