problem with my ms outlook-driven inbox message reception

mhaynes9

I'm receiving all my emails except from my inbox (ones in different folders like sent items, deleted, and other folders I set up) and even mails sent from my laptop are showing up in "sent items" on my droid.  But the inbox keeps suggesting there's no connection to the server available?  I can even use my laptop to schedule a meeting and that meeting shows up on my droid calendar, but still (i.e. must be coming through the server), cant get mails from the inbox.  I've tried re-setting up the account, taking out the battery, etc..and it doesnt fix this problem....any help appreciated....

MorganB

I have provided some steps below that may help.

 

Step 1 – Try a soft reset.  

-Power the device off  

-Pull the battery out for 20 seconds  

-Place the battery back in  

-Power the device back up 

 

Step 2 – Check for updates.

-Press Menu  

-Select Settings  

-About Phone  

-Select System updates

 

Step 3 – Try clearing the email application data  

http://support.vzw.com/clc/devices/knowledge_base.html?id=37114

 

Step 4 – Try removing the email account

 

Step 5 – Try re-adding the account.