My Kin is damaged, and under warranty I should receive a new one. But since all of the product was pulled, will the phone I receive in the mail be another Kin? Or a different option?
You may receive a remanufactured replacement device (either the same model or one of comparable quality).
Here is a link for additional information http://support.vzw.com/clc/faqs/Features and Optional Services/faq_equipment_insurance.html
