My wife and me have had our phones for almost two years. Every time there is a software update we are unable to make or receive calls on our phones. I had restarted the phone several times, and I have also shut the phone off and then started it after five minutes.
This issue will last anywhere from one hour to several days. It doesn't always happen to both phones. In the case of the last update on Dec 3rd, 2020, version PDX29.84-51-11-7, my wife's phone was working as expected within an hour of the update Now 2 days (40 hours) after the update, my phone finally started receiving calls and is now able to call out.
Going forward, how do I resolve the issue of delayed phone service with future updates?
