What used to be a great app has now become a very frustrating app. Since the Dec 2020 software update the VoiceMail app on my Samsung S20 is almost unusable. Is there anyway to remove the upgrade or is there a work around to fix this ?
I have the same issue but would say it's been like this for much longer than since last December.
@Simon42 ,
While it's great to know that you've been using Visual Voicemail, could you share a bit more about what exactly is slow with it? Do you have any issues when accessing your voicemail directly through *86 ?
Immediately after the latest update, when the icon also turned green (yuck), it is almost impossible to use visual voice-mail app to manage vms. After clicking a message to play, delete, etc..there is an extended delay of at least 5 seconds before the button reacts to the command. In attempting to delete vms I click (or swipe) a message to select it for deletion, the button hangs for a few seconds then the delete option will appear...I then select delete...and wait a few more seconds for the message to actually delete....this is maddeningly slooooowwwww. *86 seems to work as expected. I'm on a 20G Ultra less than a year old. I'm going to unsubscribe until this gets fixed.
We know how important it is to be able to manage your Voicemail. We would be more than happy to assist you with finding a solution! Please send us a Private Note, so we can continue.
I have the exact same issue and have been hoping that one of the many updates since the first of year would fix this. I have a S20+5G that is as described by others. You open the voicemail app and wait to be able to click on the play button, then wait for message to play, click on delete then wait. Every action in the voicemail app is delayed. Funny thing is I also have a S10 for work and it has none of these issues.
Has anyone found a solution other than customer no service?
Oh no! We definitely want to ensure your voicemail works as expected. Help is here. When did this begin? Do you have the latest updates for your phone? -Lorenzo
