I am tired of calling Verizon & Disney about this problem! I was told by a Verizon Disney+ specialist that this problem would be solved within a few days of the trouble ticket being entered, however after almost 10 days (because of the holidays) I still hadn't heard anything, I called back and wasted more hours on the phone to be told they didn't see the original trouble tkt # I gave them! why??? So starting over, it's been almost 1 week and still no email or phone call and even though Disney gave us 30days free access, we cannot access ESPN+, Hulu and haven't even tried Apple music. Both Verizon & Disney show me as active but when I login to account, it wants me to pay via credit card or choose a plan for Disney+. It has been over 3 weeks since I started this process. Has anyone had this problem and gotten it resolved?
