A couple of months ago I contacted an associate at Verizon regarding calls to the Dominican Republic. I was told that the Dominican Republic was part of the NANP and that it was just like calling Puerto Rico. Unfortunately, it is not just like calling Puerto Rico. A call to Puerto Rico, from the contiguous US, is free of long distance charges, a call to the D.R. is not. I realize that it was incumbent upon me to do the research, and had I done more investigating, I would have realized that I was going to be charged a huge sum in long distance billing. I am not asking for a refund, but what I am asking Verizon to do, is be sure to give the whole story next time they answer a question of a long-time customer. Had he (the associate) said that calling the D.R. was like calling Puerto Rico from a dialing perspective, but, it would have a long-distance charge attached to it, I would have never made the call.
