S21 won't sync email

KarenWms

Galaxy S21 ultra won't sync verizon email. Message says server not responding. Following Verizon chat guidance I removed the email account and now can't add it back. Any suggestions? My local Verizon store is a retailer and not that great with technical help. Thanks in advance!

Verizon_Support

Hello, KarenWms, we hope you are doing well. We understand your concern regarding the Verizon Email account not syncing and would like to help. Allow us to gather more information to be on the same page, are you able to access your Verizon Email through a web browser? Is this the first time you are trying to set up your email account to the phone?

VictorC_VZW