The Smart Family companion app appears to be blocking my child’s ability to connect to the internet over wifi. If I turn off the wifi she’s fine on the data network, but when wifi is on nothing works. Please advise?
We want you to have all the details with regard to your daughter's ability to access WiFi. Tell me, are you paired with your daughter's Smart Family Companion app? You can find much more information here: http://spr.ly/6600yaY6E -Jordan
Obviously, yes, it’s paired. The vpn from the pairing is causing the problem.
Daezer, when looking at the 'restrictions' setting do you have Wi-Fi selected?
-Tionna