Photo gallery lost after 2.2 update

Heisoween1110

Hi all! I received the 2.2 upgrade for my Moto DROID on 8/16. Everything seemed to be fine until the next day... my photo gallery of about 50 pics were missing!! I installed Astro from the market and I can see the 'files' but can't seem to figure out how to recover them. Found something on a different forum but was being told to "select them all and click delete". I realize I'm a techno-tard, but wouldn't 'deleting them' actually do just that?!  PLEASE, PLEASE! Can anyone help?!

 

Thanks!

moates

I have provided some information below that may be helpful in recovering the pictures on your device. You do not want to delete them as this may permanently remove them from the device.

 

1. Plug the Motorola Droid into your computer using the USB cable that came with your device. Once it is connected to (both your phone and computer), put it into the Mass Storage mode. I have provided that step in the article below: http://search.vzw.com/?do=viewdoc&id=27198

2.      Once the Mass Storage mode is enabled, it will create a drive for you to access on your computer.

3.      The photos should be in the DCIM folder under Camera. (***If they were downloaded images, they would be under the Download folder)

 

4.      Try accessing the files on your computer to see if they come up. (***If they do, try pulling them into a file on your computer (to ensure you have them physically). I would also backup anything else on the card that you could possible lose at this point.

5.      If the files show up, but you cannot view them, I would recommend removing and reinserting the SD card on the device. To complete this step, I have provided the instructions below:

****First unplug the device from the USB cable, and unmount the SD card. Select Menu > SD card & phone storage > Unmount SD card. Then follow the step below

http://search.vzw.com/?do=viewdoc&id=26488&p=-1

 

****Once the SD card is out, it may be a good idea to soft reset the device as well. I have provided the article for that below:

http://search.vzw.com/?do=viewdoc&id=26596&p=-1

 

Insert the card and try to access the pictures once again. ***If it fails once again, and if you had backed up all of your files, I would recommend reformatting the card. *** This procedure will erase all data on the memory card. It is recommended to back up the data at this point if you have not done so already.

To complete the format, please follow the instruction below:

http://search.vzw.com/?do=viewdoc&id=26553&p=-1

 

I hope this helps!