Auto updates & location service

Susan104

Everytime my phone updates, it turns off my approved Location services. Hope can I stop this from happening. I don't care about the updates but it has happened to me twice while driving and using Androis Auto with Google Maps and the directions shut down. Had to pull to the side of the road to reset everything. I don't think that the updates should override my personal settings!

Verizon_Support

I am a consumer too, and I sincerely understand your discontent with the way your phone settings are changed when a software update is processed. Our resources show that it is normal for some changes to occur when a software update is processed. We recommend that you uncheck the option to do automatic updates to prevent an update to interrupt you while driving. You can always check for software updates at your convenience when you are not driving to ensure your safety. -Antonio