Samsung Gusto 3/No SIM Card

My Samsung Gusto 3 is giving me a message that there is no SIM card in it, despite a SIM card being in the phone. When I press the left soft key to select the Unblock option (pressing the right soft key selects SOS), I get a message which reads as follows:

Please enter network unblock code (15 digits)

Remaining:5

How can I find the network unblock code? Thanks for any help!

Accepted answers

Verizon_Support

Thank you so much for those details. We do want to make sure that we do all that we can to assist with the Gusto 3 and the error message that you are getting on the phone. So we can get more specific details from you, I've sent you a Private Note. Please respond back to that message. -Kevin

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Verizon_Support

Hi, cdsherlock1! We are here to help. To confirm, when did these prompts begin? Have you made any recent changes to your phone? -Lorenzo

cdsherlock1

Hi, Lorenzo1 I'm sorry for the delayed response. The prompt started about a week ago. I've made no recent changes to the phone.

Verizon_Support

bewilder

The Gusto 3 has no SIM card.

Momma23dogs

@bewilder
wrote:
The Gusto 3 has no SIM card.

I was thinking the same thing. These old basic phones have an embedded Sim, not a physical removable SIM card. Hmmmm