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Blackberry Server Not Working --

I haven't been able (along with other Blackberry users I know) to use BBM - to send or recieve messages. Or access the interenet for the past few days on my Blackberry Tour. I've tried taking the battery out, restarting the phone. I ran a diagnostic and everything is okay except the "Blackberry Server Connection" keeps saying failed. Anyone else having this problem? Or know how to fix this?

Comments

Natashia86

We apologize for the inconvenience, some BlackBerry customers Nationwide are experiencing issues with data connections. Technicians are aware of the issue and are working diligently to get it resolved. We appreciate your patience in the matter.

gruevlock24

me too on my blackberry 9650...its killing me!!

gruevlock24

it still works for me when i use wifi though, if that helps

JB4trucks

Its been going on since the 13th!

beandip03

my bbm and internet service on my 9650 bb hasn't been working for almost two weeks. it's extremely frustrating and impossible to get work done....very disappointing when i'm spending $120 a month for something that doesn't work. Blackberry should consider crediting service fees during the month of January to all customers impacted by their server issues.

gruevlock24

does it still have reception and everything ? and does it work on wifi? cus mine works with wifi and when i turn off internet then turn it back on it works for a bit....then dies again....very very annoying

username78

Does anyone has updated information from Verizone whether the Nationwide issue been resolved? As of today, I am unable to send, receive, forward or reply to emails on my blackberry.

bfred58

My service on my BlackBerry Bold 9650 is not working either. Late last night/this morning is when it first statrted. Any ideas?

SydneyK

My email and browser are working fine, but BBM hasn't worked in at least two or three weeks. I thought it was because my BB is dying a slow death.

Blaggr

My wife and I both have the BB Tour have been experiencing the same issues with almost constant loss of internet, email, and BBM connectivity. Please notify us when a fix is identified. Customers experiencing these issues should be credited for the loss of service. We are coming to the send of our contract and are not considering a switch for us and our businesses.

gqqse13

i've been having the exact same issues for the last 2 weeks. about 90% of the time i keep getting gateway error messages trying to go anywhere on the net on my phone. i've tried to clear cashe and cookies and no luck as well as restarting and pulling the battery. while this is occuring i usually have full if not 3 bars of connection. email is also delayed, cant access bb download center and facebook app doesnt work either.

MorganB

Blaggr wrote:
My wife and I both have the BB Tour have been experiencing the same issues with almost constant loss of internet, email, and BBM connectivity. Please notify us when a fix is identified. Customers experiencing these issues should be credited for the loss of service. We are coming to the send of our contract and are not considering a switch for us and our businesses.

The Blackberry Nationwide data connection issue has been resolved. If you are still experiencing an issue please remove the battery from your device and power your Blackberry back up then dial *228 option 2.

SydneyK

Thanks for the update, Morgan!

oliver123

Morgan, there still appears to be a problem

yesterday (1/28) I was getting emails in bunches, hours after they were sent. Did the *288 upgrade. Pulled the battery.

Haven't received any emails on my BB since 8:03 last night.

(and I'm not in CA, rather, the opposite end of the country in upstate NY.

Anyone else still having the issue?

StreetDocRN

Hey,

All of the problems were resolved, I believe. I have email, BB Messenger, and internet with no problems. I have been using all of the services today with no delays. If anyone continues to have problems, you should contact customer service.

Doc

vzw_kc

Still not working right in Kansas City. I thought I was getting email once a day, then I realized it would receive mail each time I started the Facebook app. What a piece of work. I will again pull out the battery and try to update my roaming and see if the service I pay for works.

I cannot believe they have been dealing with this for weeks and continue to feign ignorance when customers call.

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