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Group Text Messages stuck sending OFTEN with all 3 messaging apps

I have a Google Pixel Pro with Verizon, I can't group chat with anyone that uses a iPhone, after bit of texting, it just sits there saying sending, but doesn't send and I don't get anything either, then 20 minutes later everything goes though all at one and get 20 texts.

I can't find a solution anywhere. Unreal this is an issue in 2022.. smh..

Chris

Comments

Verizon_Support

Bluezapfel, we want to ensure that all of your messages are going through. Let's gather some information on exactly what is happening. When did this first begin? Do you recall adding any recent apps, games or software? Are you experiencing any issue with calls or data? When this happens are you connected to Wi-Fi? -Loren

jincs151k

Same problem here. It has been happening more frequently. No issues with phone. No issues with service. Problem only exists when related to group text. All of a sudden, the text gets stuck. You can see individual texts from responding participants being received (as opposed to a single group text) but pending . 20 ish minutes later, they all start coming back in the single group text chain. It happens several times a day. There are about 11 individuals within the group.

Verizon_Support

We want to ensure you are always able to stay connected reliably, jincs151k. Do you have any issues sending a text message individually to an iPhone? Is there a difference in the delay when connected to cellular data versus Wi-Fi?

*Cheyenne

jincs151k

I'm on an android, s21 - I don't have any issues sending or receiving individual texts . There is no difference when connected via wi-fi or data . I've experience this issue on either connection.

Just a overview. This is only occurring on group texts with heavy back and forth messaging (in my case, 11 contacts within group) -

Verizon_Support

jincs151k, I have the Galaxy S21 Ultra and I love that phone so much. Texting is my main means of communication and any issues with group texting would cause me so many headaches. Do not worry we will get this figured out. Have you recently changed from an iPhone to your current Android? Have you used an iPhone in the past? Do you currently use an iPad or have you used an iPad in the past?

-Santo

jincs151k

I was here for some assistance. It seems like a dead end. To answer your question. No I never had an iphone/ipad.

GriggsFam

After trying everything from all kinds of threads on other sites and the Verizon site. This is clearly a widespread problem. I got on the phone with a customer service rep and was ultimately told my group messages are being de prioritized due because I have the cheapest unlimited plan. Have to pay more to have group messages sent correctly apparently. Need to switch to another service provider. That's just absurd.

And yes to whatever rep replies to this, I've tried all the apps, cleared, data, reset networks, etc. You name it and I've done it.

Verizon_Support

This is concerning tohear, we want to look into this with you further. Please send us a Private Note for further assistance.

*Gen

coldinthewinter

This happens to me all the time and for years with different phones. How can we get them to address this problem?

Verizon_Support

Oh, no! We are so sorry that you have been experincing this issue for so long. Please follow ad PM us, so we can assist.

*Cassandra

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