Backup Assistant and DriodX

TammyRae

I can't log into my backup assistant on my new DroidX because I cant get the touch pad to switch from numeric to alpha, and all of the Verizon pass words are alpha/numeric? It shows the standard ketpad with the numbers and the alpha but I can only get it to type the numbers, not any alpha ???

MorganB

The backup assistant PIN is 4-8 digits, must be numbers. If you are having trouble signing into your back up assistant account, you can view your PIN online. Please click BACKUP ASSISTANT to sign into your account. Once you sign in, you should see "view PIN" in the upper right corner. Once you click the link, your should see your PIN.

Hope this helps!