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Verizon Wireless Network Team Offers Free Network Extender - Legit or not?

ThemePro

Received the following today on my phone from a number that doesn't reverse search to anything Verizon. Also, the poor English grammar raises a flag Is this legit or not?

"Hello, this is Dan from the Verizon Wireless Network team. We understand you are interested in us sending out a network extender to you that can help with indoor coverage. This device is free of charge, no cost to your plan. Before we send it out just need to confirm the following. 1. If you have high speed internet access at the location for the extender to plug into to work? 2. What address you would like us to send the extender to? Thanks!"

Accepted answers

ThemePro

Turns out it was legit. Might want to consider the approach of sending SMS messages from unidentifiable numbers and perhaps send messages through the app. Thanks for the assistance.

All comments

Verizon_Support

We certainly understand your concern. What number did this message come from?

-Tionna

ThemePro

It was 908-797-3166.

Verizon_Support

ThemePro,

Thanks for the number! To ensure this was something that came from us, it'll be best for us to check your account. Please respond to the Private Message we're sending your way within this forum.

-Ryan

ThemePro

Turns out it was legit. Might want to consider the approach of sending SMS messages from unidentifiable numbers and perhaps send messages through the app. Thanks for the assistance.

Poskinlake_1523

Dan, I am getting limited signals from wifi in my house with my Samsung Galaxie S22+. I visited our local Verizon store in my area and was told I needed to get a Network Extender from Verizon. I have wifi coverage with Charter (Spectrum) in my home.

Please let me know is you need additional information. Thank you.

Kathy

[Edited for Privacy]

Poskinlake_1523

I have very poor wifi signals in my house and other locations.

Poskinlake_1523

I have poor reception with my Galaxie S22+ in my home. My wifi carrier is Charter (Spectrum). Our local Verizon store technician advised to ask for a network extender.

Please advise if you need further information. Thank you, Kathy

[Edited for privacy]

jav6

@Poskinlake_1523
wrote:
I have very poor wifi signals in my house and other locations.

WiFi or cellular signal? A network extender will not help your WiFi signal as it provides a local/personal cell tower cell signal and connect to the Verizon cellular network using your broadband internet connection and does not use WiFi whatsoever. What is providing your WiFi signal?

You shouldn't post personal information on this public forum.

Verizon_Support

We defintiely want to make sure you're able to rely on your device while you're at home, Poskinlake_1523. I know it's where I use my device the most. While we can take a look to see if you qualify for a Network Extender, Wi-Fi calling is available on your device, and does the same job without the extra equipment. Here's how to enable Wi-Fi calling on your Galaxy S22+: https://www.verizon.com/support/knowledge-base-300915/

Let me know if this helps.

-Joseph

303rguillaumin

STARLINK

{Edited for privacy}

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