I was charged for the Nest Camera and have been trying to return it. I was told to go to a store and drop it off and a note was added into a memo on my account to credit me when it is returned. I went to two stores, one of which was a Corporate and they said they do not accept returns. I have spent hours on the phone. I get switched all around and no one knows what they are doing? They just keep giving me departments and numbers. I am so upset about this. What is going on with Verizon???
