Wish I'd read these forums before trying this service out. Everything looked good until I tried connecting the gateway, and waited till the green status light on the gateway was supposed to stop rapidly flashing and stay a solid green. It never did. Three days later, three one-hour calls to support, resetting the router and gateway, shutting off other wifi devices, trying different cables, ports... nothing. How can this be so hard to get right?
This has been an incredibly frustrating expereince.