On Home monitoring: We ordered the start up Kit go it, then I asked for some more things to go with it. But once we saw the bill we ask to send back some things. After we sent back some things Verizon still charged us as if we still had all the things we had ordered. A few months my wife {edited for privacy}talked to some one who misunderstood what was told to her. Our HMS was turned off and has not worked, we tried to get it back on but found out that we might have to reorder what we already have. This does not make since as we have the star up kit and if it was turned off it should be able to be turned back on with out getting what we already have.
