After contacting FCC regarding Verizon 's failure to notify us and failure to continue the full functionality of the product, I was contacted by Verizon Executive office
Send me a PM About what they said please.
Do tell. I wrote a post about Verizons lack of support and what we should do. I would be interested in hearing about your contact with the FCC and Verizons management.
Any answer from them? were they any help