Blue line burned on screen

Lithiac

Hello community,

 

I'm not sure if anyone else has had this problem but recently I have what appears to be a burned in blue line horizontally across the screen about 1/3 of the way from the bottom. Is there anyway to fix this? It's not a complete deal breaker but it's annoying especially as the phone is only about a month old. 

 

Thanks!

PacoX

You could download a screen test app and see if it produces the same blue line, but I am sure it will if your problem is the one I have seen before. Do a factory reset (No real way out of one in this case, thankfully its easy to back up everything now). If the line is still there call Customer Service and get a new device. If you are within your 30 days you will more than likely get a brand new device, if not you will get one that a certified one, which is just as good as a new one, without that new phone smell.