I think that a warning should be posted on the forums to warn people to be very careful when they receive advice from other forum members. Before making changes to their computers,or doing a system restore, forum members should do a little investigating. For sure, we have no way of knowing if this advice could harm our computers. I find that most of the time if one sees many other people with the same problem, it may be a Verizon software problem and if they report it to Verizon and allow time for a fix they will avoid greater problems.