One thing I don't understand is why we aren't getting updates on how things are going? Leaving us in the dark is not generating hysteria for things like froyo update and flash....It's **bleep** us off not knowing what is going on. I would rather have you tell me there is a problem that you found with flash and you have delayed it, then making me wonder every hour when it will be available. Good communication is key to making a customer's experience great. I have learned this when I was repairing computers for the company I work for. Customers would rather hear problems you run across and solutions you plan to try, then to leave them in the dark about what is going on because you don't want them to think that you have no clue on what you are doing. Things happen and we are all smart enough to understand if problems come up. And those who aren't smart enough, there are plenty of us that can translate for them. In summary, honesty is the best policy....
