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POP3 Can Receive Email, but Can't Respond

I have a Droid X and my email account is set up. I can receive emails, but I can't respond without receiving an error message. I've spoken with Motorola a number of times and they are not able to fix the problem. I've even tried setting up the account so that it is pushed through Gmail, but it doesn't working. Does anyone else have any suggestions?

I'm very dissappointed in this, having spent money on a phone that is not doing what it is made to do. Please advice.

Comments

Butthead

what kind of an email account is it? Either one of two things is happening: either your outbound SMTP server settings are incorrect or your provider does not allow you to relay messages. I am thinking a configuration issue, but more information is definitely needed to verify the correct settings.

Cody21

Don't be disappointed ... it has to be some sort of setting that is wrong because there are many MANY of us that have email working just fine. I have my email going both ways using Yahoo Mail. So let's see what you problem might be ..

- Which EMAIL App are you using?

- Are you using GMAIL? or are your Pullling/Pushing Email through YAHOO Mail or something else?

- If you're using Yahoo Mail, just click on SETTINGS and check to see what "Mail Delivery" option is set. Do you have "PUSH" Selected?

- Is this Business email from a Company server (e.g., Exchange)?

Let's start there.

RSussman

It is a work email account through a small host. I've called them to ask if they might have any suggestions since my email goes through them, but they responded by saying "they don't handle mobile connection issues when it comes to email and I should speak with my provider." I'm typing in the server and ports provided through outlook, but it doesn't work. My ports read 110 and 25.

RSussman

I should also add that there a people within my company that have blackberries and palms, and they don't have problems recieving or responding to emails.

Cody21

Sorry, I don't use Business email and have no clue of the settings required for that .... I'm sure there are people here that DO however ..

Can anyone else help out here??

bearone21

my pop3 cox works both ways.

probably something in login, password, smtp server settings, authenticate & secure, whether neither, both, or 1 of them.

cox, 465 & 995, both auth & secure

i'd suggest going to isp website for setup, as too many items on various internet sites show incorrect settings, as was the case with cox.

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