Child Item

Site Totals

61487 Questions Answered 271 Categories

trying to upgrade to droid? HELP!

at the risk of sounding incompetent, I'm trying to upgrade my phone to the new droid and can't seem to find it. I'm signed into my account and then clicking on upgrade phone.....from there I can't seem to find the new droid??? Once I click on upgrade phone the droid isn't an option under any of the lists? Anyone? Please?

Comments

dantevsninjas

You're not the only one, the phone is listed online to purchase for a new plan, but not as an upgrade. **bleep** is going on?

iamloco724

i was able to upgrade mine took a little to show up and while for pages to load but it went through

what you need to try to do which will most likely work is clear out your internet files cache,cookies all that good stuff and you should see it after that

Starlord1138

It's not just you. I tried to do the same thing several times in the past 10 minutes, but the Droid isn't listed on the Upgrade page for me, either. Are you in the Central timezone? According to what a rep told me a couple days ago, it was supposed to go up online around 12:30 AM Central time, but I can see that it's already available on the VZW website if you go directly to the PDA/Smartphone section under "Phones," instead of using your upgrade page. It's also available for order through the dedicated Droid site. But neither of those paths grants me my additional $50 discount for a new 2-year contract.

What gives, Verizon? Get this fixed ASAP so that all of us eager Droid buyers who are eligible for upgrade discounts can get them applied and order our handsets right away! The last thing we want is to miss out on the stock!

xodusforever

Yep, same thing here... Looks like they are *bleeping* over their current customers for new ones.

iamloco724

like i said try what i said above before you get all frustrated..i was able to upgrade after like 10 min of not being able to

Goodtimesmatty

I will try clearing all that stuff...thank you. Atleast I'm not the only one having issues. I found the same problem listed below, the phone says its available if I was a new customer. All those pages fly through nice and easy, but when I sign in and click upgrade I get nothing.

Goodtimesmatty

I've been trying since midnight...thats a whole hour of frustrationg...this phone better be worth it

dantevsninjas

Tried all of that, the phone still doesn't show up in the upgrade section of myverizon. This needs to get fixed.

csmcdem

please fix. i've been waiting since 12... very annoying.

flafire

They do this every time something new and great gets released. Probably so they can get that extra 50 to 100 bucks from the new subscribers. This happened when i up graded my wife's phone to the rogue it took a whole day for it to finally come up.

nick79

I was able to upgrade to the Droid. Had to start over first time because it froze on my CC payment, so second time around had it billed to my account. Final price 99.99 with NE2.

You change your plan after you pick the phone.

flafire

been trying it on 2 different browsers now, with no luck.

csmcdem

im gonna go to sleep. good luck to you all. hopefully it'll still be here in the morning.

nick79

Mission accomplished for me, now I can get some sleep.

Good Luck to all.

bamaredwingsfan

Im trying to upgrade my main phone on my family plan to the droid, but im not sure what to do when it asks me to change my plan? Its making me think that im switching from a family plan back to single plan, which is not what i want to do. I currently have 2 phones on a nationwide plan for $79 per month. Im looking to keep this plan, throw on the extra 30 data plan, and upgrade to the droid, but im not seeing how to do this. Anyone else had this problem?

xodusforever

Depends on how you add it. If you add from the PDA/smartphone page, that interpets it as a new line.

If you go under overview, then click go where you see your main phone, then click upgrade.

If you can add it from the upgrade option, it wont split the plan.

bamaredwingsfan

Yeah when i choose upgrade my current phone, the 2 droid phones are not in my smartphone list. Im not worried about getting the phone today or tomorrow for that matter, i just don't want to miss my NE2 discount, but if they are not going to give it with this phone, then they should just say so.

mookie

good night all this is just plan embarassing for Verizon,a company this big having their network crap out on the biggest day they may ever have had,

helibird

Well guess I'm giving up, seems to be getting even worse as I can't even see the droid listed when I log out and go in as if I was a new customer. I really don't care about getting it tonight but I'm going to be pretty **bleep** if I they go on backorder for two weeks or something. I've needed a smartphone for several weeks and the verizon reps actually talked me out of buying an Imagio and told me to wait for the droid.

flafire

Good morning all looks like we have lift off. NE2 recognized and new product and accessories ordered. No docking stations available though. :smileyvery-happy:

whatruckus

All you had to do was WAIT. Webpages, when being bombarded by thousands of people at once, are bound to have loading issues. You can't blame the company for that, it's the web servers.

Calm down and try again now.

Jeeze.

Child Item