"force close" and screen goes black and unresponsive

Soljonas

I purchased an original Droid phone for my son and myself back in June 2000 2010 we have been experiencing over a dozen issues the most recent one is that the screen goes entirely black. The power button doesn't respond and the only way to get the screen working again is to remove the battery and replace it.  And a day later the same thing occurs. We both receive error messages "force close" in the middle of a number of programs. Verizon behaves like we are the only ones experiencing these issues. They have behaved nasty while offering no help except to suggest we spend our entire week rebooting our phones and reinstall all the applications every few days.

MorganB

Have you performed a hard reset? 

Performing a hard reset will remove ALLdata including the Google account, system data, application data, application settings, and downloaded applications. 

Follow the directions below to perform a hard reset:

 

1. From the home screen, touch the Applications tab(located on the bottom of the screen).
2. Touch Settings.
3. Touch Privacy.
4. Touch Factory data reset.
5. Touch Reset phone.
6. Touch Erase Everything