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Clock and sometimes weather displaying wrong location

I have had the Incredible since June, up until yesterday I have not had any issues with the built in clock/weather display on the home page. Yesterday, Sep 27th, it no longer was displaying a local town for the clock but saying Los Angeles with the weather for there. I first clicked the weather part and did the refresh which did change the weather to say my local location; however the clock still was displaying Los Angeles for the time. At this point I just turned off the phone then back on and it was all back to the correct listings. It stayed correct after that.

Then today I was going to check the time in the afternoon and it said the time and temp for Shanghai China. I am thinking this is the same issue as yesterday so I turn off the phone again, turn back on and it is the correct time and temp location. This lasts for about 30 seconds and goes back to Shanghai. I try the refresh on the weather part and it changes but not to my location but to Hong Kong. I don't know if Shanghai and Hong Kong are in the same time zone or not but the time stayed the same 5am time when it changed. I try the weather refresh again and it does then change the weather location to my local location but the clock remains on Hong Kong time. I then went into the settings and location and then proceed to try every variation of VZW Locations Services, Google Location Services, and then Standalone GPS Services. The last one does change my time back to the correct time but I would prefer to leave it on one of the others as the GPS one I can literally watch the battery drain.

It has been a couple hours since this occurred and I am now home and it is still giving the time as Hong Kong, with the correct weather for here. Currently I have switched to GPS as the phone is plugged in so I don't need to worry about draining the battery. I am hoping tomorrow morning when I switch it back off of GPS it will keep the correct time and weather.

Has anyone else suddenly had this issue, and if so what fixed it? I have not had any updates on the phone for any apps in several days so I assume nothing else on the phone was changed/altered as I was not playing with the settings lately.

Comments

budone

I keep GPS on all the time, it is not a battery killer unless you are using maps or navigation.

sjr

While I like the phone the battery is horrendously bad and when I have had the GPS on in the past it has a noticeable effect on the battery, as in at work I end up having to connect it to my computer to charge the battery a bit.

Either way that still does not really fix the very sudden issue of "phone having a new locationitis". Why would both the VZW Locations Services and Google Location Services say I am in Shanghai and then Hong Kong. I did open Google Maps to see where it said I was and that was correct which I would really think would agree with the Google Location Services so that doesn't make much sense why Google does not agree with itself.

It is currently about 3 hours after my initial post and currently the phone is saying with the default weather and the clock I am at the correct location, so it does appear to have corrected on it's own. But it did the same thing yesterday so I am now thinking it could happen again tomorrow at some point or really how reliable it is to keep the correct location. I do suppose someone can track me but think I am in China so I can do all kinds of local shenanigans and then say it wasn't me I was in China, check my phone location. :robotwink:

budone

hahahaha. Just hope they don't check your passport!! :smileyvery-happy:

There were threads when the phone came out about the issue, but they had died down, til I saw your thread tonight.

I just read elsewhere to delete the widget off the screen. (Press and hold and then drag to the bottom) and then place it back.

+ sign

widgets

HTC Clocks

then arrow right, I believe it is the thrid clock

Press select.

dabubbakin

Gps on is no biggie for battery. Everything these guys said above is true.
Try it.

budone

I was going to add about GPS, the only time it is 'running' is when you see the satellite dish show up in the notification bar.

missyv74

I noticed today I am having the same Shanghai, China issue as well. Removing the widget is not fixing the problem. it is on a larger scale....GPS is showing incorrect location as well independent of the clock widget.

If you go into Google Maps it shows me as being located in China as well....how to fix this PLEEEEEEEEASE?

dabubbakin

Go into Settings, Location, and check all boxes.

sjr

Today it was working fine until around noonish and suddenly I was whisked away to sunny San Diego. I was able to get the weather to go back to the correct location by the refresh but the clock insisted I was on Pacific time. I switched to GPS only and it corrected to the correct time in 2-3 minutes. I just left it on GPS the rest of the day and it was correct the rest of the day. I am just curious why it is giving the wrong location under the 2 options for locators suddenly after being correct for 3 and a half months when there was no update on my end, I have no idea if there was an update on Verizons side but if there was it was not a correct update.

budone

it is so wierd that the issue is so hap hazard. But then again, today out of no where I lost all my text messages,

missyv74

Thanks for those steps on how to change location.

I was able to find them on my own and fix the issue (I thought) late yesterday afternoon while playing around with it in the car. But it appears to have been temporary fix because, although it was fine earlier this morning, it appears to have reverted back to Shanghai, China again : (

Any other suggestions??? Any help would be GREATLY appreciated!

firstlady09

Do a factory reset on the device. I have provided the steps for the factory reset below. Before doing the factory reset I would recommend for you to back up your contacts and information. Make sure that you remove the SD card before doing the factory reset.

From the home screen, touch the applications tab (located at the bottom of the display).

Touch Settings.

Touch Privacy.

Touch Factory Data Reset.

Touch Reset Phone.

If presented, enter the current passcode or draw the unlock pattern.

Touch Erase Everything.

I have provided a link for additional information. Click here http://search.vzw.com/?do=viewdoc&id=31308

MattMan

I had the exact same issue and I fixed it by using VZW Location Services. Just go to Settings->Location then check mark "VZW Location Services". That location service uses your local cell phone towers to determine your location rather than GPS or Google's internet servers... which is probably the reason why your phone thought it was in China.

c5stuart

Has anyone found a resolution to this? I have tried all suggestions here except restoring to the factory settings and I am still apparently located in Kizilsu Kirgiz, China! Never any problem with the time, just location, thus incorrect weather.

eam711

Similar issue for the past month. Talked to HTC tech support. Problem peaked in Dec over a 1000 complaints (about the same time BestBuy begn giving the phones out for free with a 2 year contract). Said it was a combination Google-HTC-Verizon issue . Mostly Google, they are working on it but would give no time frame for a solution.

yankeelady

I've been in Lithiuia off and all day and it's cold and snowing there! The clock stays on Eastern time but the weather and location do not. All GPS boxes are checked. I discovered it when I went to use Navigator...no google maps for my location! I've tried turning the phone on and off, deleting and resetting the weather, what now?

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