I ordered the Droid X from a Verizon store on August 1st and was told when I called customer service on the 2nd that my shipment date would be August 5th. I called today since I had received no shipment verification and was told that the shipment date has been pushed to the 23rd of August.
I am very much disappointed with the level of service provided by this company. I will never do any business with them again! Had I known or at least been told initially about the delay in shipment instead of being given false shipment dates I would of never purchased this phone. I eagerly await receiving my phone, but I don't expect to receive it anytime soon, but I do expect calling customer service everyday until I receive the item that I have already paid for.
The least they could of done is provided some incentive to Verizon customers for having them wait on receiving PAID orders instead of placing the blame on the manufacture and expecting customers to sit on their hands waiting for an item they have already paid for in full.
As soon as my contract is up with Verizon I intend to cancel my plan with them. Very bad experience! Will never do business with a group that provides false information to thier customers as Verizon!
