At first, it was soo cool to have this phone, and than it seems that Verizon just forgotten about it. Now that it's going to start offering the Iphone, let's forget about the the Samsung Facinate. Let's make our customer upset about this phone, just just maybe they'll pay full price for the Iphone. I mean I have heard nothing but rumors about the update for this phone, and it's very upsetting that Verizon does nothing about it. I beginning to regret that our College switch over to Verizon. They offer good products, but the support services are lagging big time!