My droid screen is not showing up but the phone is making all the noises like it is on. When I touch the screen in a place where, if it was working properly, I would slide the button over to unlock, it makes the sounds like it is doing so but I can't see anything. Is there any way this problem can be fixed? I would like to go to my local Verizon store but you must call for hours and I can't do anything with my phone so I'm unsure how I'm supposed to call them.