To my mind the Kin Twom is a great feature phone with only two problems that really need correcting. First and foremost contacts need to be able to be saved away from the phone. Kin Studio needs to opened up to the latest Kin phones and not shut down at the end of January. Zune software needs to be modified to save contact information. Verizon needs to make My backup assistant work on the Kin phones. One of these things needs to happen in case your Kin is lost, stolen, etc. and to make moving to a new phone in the future easier.
The second problem with the Kin phone is the inability to organize contacts into some kind of groups. If you have the capability to store 1000 contacts in the phone, you need some way to organize them. Feature phones far less capable than the Kin already have this. How hard can it be to program this feature in.
I recently went looking for a touch phone that I could use without a data plan. It came down to the Pantech Crux, LG Cosmos Touch and the Kin Twom. The Kin Twom was the obvious choice for me. Where else can you get a feature phone with Wifi, touch screen and an 8 megapixel camera with flash and zoom, and music player?
Sure the interface takes some getting used to. But it is miles better than most of the Verizon feature phones. Those interfaces have not changed in years. The Kin is a windows interface (not quite Windows phone 7, but still good). People should stop comparing it to a smart phone. That's not what it is. It lies somewhere between a feature phone and a smart phone.
I also liked the original Kin phones with the social networking features. Some of these features were really unique. I read all the reviews that said the phones failed because the data plan was too expensive. That's not the phone's fault, it is the fault of Verizon marketing. A social networking phone with the ability to save photos and contacts info up in the cloud was really unique in the feature phone market. Both Verizon and Microsoft have really screwed this up. They have a product that could truly impact the feature phone market for years. Frankly there a lot of people who don't want/need a smart phone. Instead those of us with Kins are having the come up with workarounds for the contact problems and watching the unique features of the phone being stripped out by Verizon/Microsoft. Sad