Corp Email issue

pjmason

Just got my Droid last week and have been fine. Corp. email stops pushing and alerts do not sound. I remove the battery and do a hard boot, and seeing to work then stops again. If I go into the email folder then it will communicate, but if I am not using the phone, the email does not come through. I have configured push option on and all setting per Verizon look good.

 

They say the next step it a crash and burn and start over. Any suggestions first?

bosslady85

Check your corporate email delivery setting.  The steps are below. Hope this helps!

 

• Open Applications tray
• Tap on Email application  
• Your Default email account will be displayed.  (this is adjustable in email settings menu)
• Press Menu hard key 
• Select Email settings:         
• Email settings menu will be displayed:      
• If you are not within your Corporate account, select Default email account and select the name of your Corporate sync account. Close email application and re-open to view corporate account. 
• Touch Notifications to bring up Notifications option menu:

• Adjust notifications appearing in the status bar: Turn on (Checked) or turn off (Unchecked).
• Touch Select ringtone to change the ring tone for this account.
• Tap Vibrate to activate vibrate mode when you receive notifications from this email account.

• Touch Email delivery to change the frequency that emails is pulled to the device (Selections: Data push, Fetch schedule, or select to sync over WiFi only.