Customer service is the worst. I have device protection and was under the impression that it covers everything. Went to file a claim because my flip 4 cracked right where the fold is. Apparently I don't have that insurance and it isn't available to me. I let it be known I was not happy because I have only had this phone for a little over a month to just be told nothing can be done. Ok fine but you couldn't give me any alternative ideas or anything? I'm not impressed or happy especially since I need a working phone to clock in and out with for work and I can't afford a new phone when that one isn't no where near paid off.
