My daughter was having phone issues on 1/24/2023. She called Verizon and spoke to SEVERAL people that couldn't help her for around 5 HOURS !
FINALLY we got ALDI and JET on the phone who finally solved the problem. ALDI especially stayed on the phone with us with other techs until the problem was eventually solved.....7 HOURS LATER.
ALDI is a true asset to his company and really cares about the customer. He deserves recognition and as far as I'm concerned....a RAISE !!
Nice to know there are still employees out there that truly care !!
