Hello,
I keep getting the above message when I try to send an image or a gif. As it turns out people can not send me Media files either. I have been dealing with this ever since my wife moved me from a prepaid plan to a group plan.
I have switched out the sim a couple times, replaced the phone which helped for a while, as well as spend hours m(ore than a full work day) on the phone with first and second line support. When I say hours that also includes three hours in a verizon store on the phone with support.
There has to be a simple solution to this but no one seems to have it. And worse, because it's an intermittent issue no one initially believes me.
Any help would be appreciated
