I did a transfer from my personal name to my business name. Verizon dollars are all gone after that. Spent hours with customer service that went nowhere. Been with Verizon for close to 15 years. And this is just crazy.
We truly value your long time loyalty and are disappointed to learn you lost your Verizon Dollars, az87741208. Verizon Dollars cannot be transferred between accounts. We'd like to apologize for any inconvenience this may cause. -Danielle