3/18/23 Today I chatted with several chat reps, to no avail I with no solution to be found just blame the customer.
Last week I became a Verizon customer for the first time. I thought it would be a smooth transfer but I was wrong. I was told during activation Verizon would call T mobile and have my number transferred. So I asked for a new number and was given one and believed all was good. No today I tried to cancel my service with T mobile and found out after three hours of chatting that Verizon received the number. Now I'm being blame for receiving a Port out pin from T mobile that I have never received. So I will now have to suspend the new Verizon number because I will not be paying for two service carries. After 4 hours of chatting between Verizon and T mobile my problem has not been resolved be the chat reps refused to solve this problem or just incapable of doing so.
