Hi there!
I was looking for help on this question. In October 2022 I was due for an upgrade and got the New I-Phone 14 pro and traded in my I-Phone 11 pro. I took really good care of my phone so when I sent it in for trade in credit, I basically got the I-Phone 14 for free. My trade in credit is currently paying my phone. However, I just got married and my husband is currently with At&t, I am going to switch over but I do not plan to keep the phone. I spoke to customer service through the website chat and he said I just have to turn in the phone to a Verizon store since I basically got it for free and that I would not have to pay anything. I just want to make sure that I won't be responsible for paying off the phone and can cut ties with Verizon appropriately but keeping my phone number.
Any advice would be great!
Thank you in advance
