As part of the iPhone 14 promo, I was sent a shipping kit to return two phones. The kit included 2 packaging envelopes & 1 box w/shipping label. I called the Verizon trade in team to ensure 2 phones could be sent in 1 box. They said yes as long as each phone was in it’s own separate envelope pack. I took photos of the exact process. I had read thru these forums that Verizon was having issues with traceability once the phones were received at their Texas local. Sure enough, I received an email stating both phones arrived and they would be assessed. After about a week the iPhone 11 was assessed but the iPhone SE has yet to be and it is going on a month since they received it. I am concerned they may have lost it and will attempt to retract the promo price given. I really did do my due diligence to ensure they received the phones.
