Unable to receive Voicemails Error Code 9007

Not receiving voicemails. Receive Error Code 9007. Over a 3.5 hour period I was on the phone with 3 different VZW Support people. After a period of failed diagnostics I was told to restart my phone and I would be called back. NEVER HAPPENED! Received no call back and had to call VZW again and start all over. Finally gave up for the night. Still no Voicemails.

Is there anyone in this Company or Community who can help???

Accepted answers

ronmoreno

VZW Tech Support contacted me via Twitter and helped me resolve the issue in all of 15 minutes.

Instructed me to delete both the Cache and Storage.

Once I opened the App again all the VMs were gone, however they immediately downloaded all the VMs from their Server.

ISSUE RESOLVED!

I just don't fully understand why three different people with multiple transfers over a n almost 4 hour period of time couldn't help me. I think I really do know the answer to that question.

All comments

Verizon_Support

We're sorry to read that you're still having issues with your voicemail. Do you call or use the app to access your voicemail? ~Peter

Verizon_Support

It seems like we didn't receive a reply to our last message. If you still need assistance, please provide us with the information previously requested, and we'll be happy to help out.

~Freddy

ronmoreno

VZW Tech Support contacted me via Twitter and helped me resolve the issue in all of 15 minutes.

Instructed me to delete both the Cache and Storage.

Once I opened the App again all the VMs were gone, however they immediately downloaded all the VMs from their Server.

ISSUE RESOLVED!

I just don't fully understand why three different people with multiple transfers over a n almost 4 hour period of time couldn't help me. I think I really do know the answer to that question.

ronmoreno

Yes I was using the App