We were at Costco Verizon Kiosks, and the agent at counter mentioned the $1000 trade-in and the $250 from Costco per line, was a what I though a good idea. Turns out what I see after a couple of calls the trade in is no where near $1000. One of the phones is Iphone 12 Pro Max 250GB (brand new.) We were with AT&T and at this moment our old phone are gone and looking at future bills the (3) new phones are now costing us twice what I was paying with AT&T. Supposed to be a lot less.
During the calls the Verizon agent(s) assured that we were well within the cutoff date. I estimate about 1-2 weeks.
We applied for the offer as we assured by a number of persons that we would get the ($1000 * 3) for the three phones. No So!
I do have the funds for a lawyer and from what I can see viewing this issue occurs rather frequently in different forms of rebates and Customer have to resort to documenting their issues. Should be much easier that it is.
I hope this get some attention.
