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Blackberry won't charge unless it's connected to a USB port!

Dawr

I lost the original charger for my blackberry bold. It's not an issue, because since most phones have standardized the USB charging cord, I have a lot of them laying around from other phones/family members phones. The problem is that my Blackberry won't charge with the wall outlet. Every time I plug it in I get the error message "The charging source connected to your Blackberry device cannot charge your battery" and some garb about it not being a sufficient power source or something. I have tried multiple cords, plugged into multiple wall adapters (The kind that has the slot to plug in the USB cord, that then plugs into the wall) and even multiple wall outlets! The only way my phone will charge is if I have it connected to my computer, and I leave the laptop open. I used to be able to choose any old charger I had lying around and it would work just fine. But recently, not only has my battery been draining faster (I have to charge it AT LEAST once a day, and that's in stadby when I haven't even used it for texting!) I have to struggle to find a way to charge it back up. The only way I've been able to charge it recently is taking it to work with me, and charging it by plugging it into the computer there and leaving it, or like I mentioned before, plugging it into my laptop and leaving the laptop open.

I haven't done any upgrades to the OS recently, and I don't understand why I need like a holy grail power source in order to charge my phone. I've used other phone chargers intended to be phone chargers (not USB cords plugged into wall adapters) and they don't work either. Does the blackberry curve need a *~*~*special*~*~* charger or is my phone just broken?

Comments

Spiral

Actually it sounds like your battery is failing. It happens and what you described are the common symptoms.

If your phone is still in warranty you may be able to get a replacement from Verizon. If not, I recommend that your purchase a replacement battery from somewhere like Amazon (I would avoid eBay) as their prices are very reasonable.

FYI; I use my LG charger for my BB Bold all the time with no problems. Recommended output for charging a BB is 700 ma (0.7 A), check your chargers for this output level.

Good luck.

Dawr

aw really? That sucks.

Thank you for the quick response.... I gues I'll take it to the verizon store first and see what they say, and if they deem the battery failing, then I'll start looking for a replacement.

ThreeP

Dawr, I am experiencing the exact same thing. The only way I am able to get the phone to charge is taking out the battery and rebooting the phone. My phone is not even 4 months old! I doubt that it needs a new battery! What I have noticed about when it will not charge the battery indicator at the top left corner gets a little black and white plug instead of a yellow bolt. When this happens I know it will not charge and that I have to remove the battery and reboot. Have you noticed this too?

unknown

Hello ThreeP!

You shouldn't have to go through all that work to charge your phone! Have you tried different chargers for the phone? Are you using the charger that came with the device? Does this happen every time you charge your phone? If your phone is only four months old, you should still have a warranty on the device. We would be happy to further investigate the issue for you. Please send me a direct message with your name and mobile number if you are still experiencing the problem.

Thank you!

Katie H

VZW Support

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