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Messages + not working on Ipad

I try to get Message + working on my IPad, but. When I click “send code” to my mobile, the text never comes, anyone had this problem? Tried several times, very frustrating, even tried using my work phone which is an IPhone. Thanks for any help you all can provide.

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Verizon_Support

Ibgolderguy, sorry you've been having trouble setting up Veriozn Messages. Based on the Verizon Messages Apple installation page: https://www.verizon.com/support/how-to-use-verizon-messages-apple/#set-up

Before setting up VZ Messages, you do need to instaly it on your smartphone first. The steps to set up VZ Messages on either iPhone or iPad are on the page I linked above. Please use those steps first on the iPhone then on your iPad.

-John

lbgolferguy

Thank you for the quick reply, I already have it on my phone (Samsung S23 Ultra). Is it and IPhone vs Android issue? I did the same process and used my work phone and it worked just fine.

Verizon_Support

At what point in the steps for Verizon Messages, installing on the iPad, do you run into trouble?

Set Up Verizon Messages (Message+) on iPad

Follow these steps to download and set up Verizon Messages (Message+) on iPad. Note: Before you can connect to Verizon Messages on iPad you'll need to set it up on your smartphone first.

Open the App Store app on your iPad.
Enter "Verizon Messages" in the Search field.
Tap the Search key.
Select Verizon Messages from the search results.
Tap INSTALL and follow the prompts.

Note: You may see ENABLE instead of INSTALL. This means the app is on your device but has been disabled. Tap ENABLE to start using Verizon Messages.
Once the app is installed, open it.
If prompted, read and accept the Terms & Conditions.
Tap Start Messaging.
If desired, edit the nickname for the device.
Enter your mobile phone number.
If you see a prompt requesting camera access for Message+ tap Ok. The app needs access to your camera because you will be scanning a QR code to activate your iPad.
If you see a prompt asking you to "Allow Message+ to take pictures and record video" tap Allow.
Open the Message+ app on your smartphone and open the message with the QR code.
Scan the QR code with the iPad.

You've successfully downloaded Verizon Messages and added your iPad to your account.

-John

lbgolferguy

When it wants to send the code to my phone to scan the QR code, I NEVER receive the code on my phone. I did the same process but used my work phone number (IPhone) and it worked just find.

Verizon_Support

Your personal phone is an Android correct?

-John

Verizon_Support

Additionally, it might be worth checking to see if you've got a Picture Messaging Block active on your personal device. If you did, this could prevent you from recieving the QR code image. You can check via My VZ if you've got any active blocks: https://www.verizon.com/support/knowledge-base-200867/

-John

lbgolferguy

Thanks, I checked the blocked services and those are all off

lbgolferguy

Yes sir, it’s a Samsung S23 Ultra

Rutilia

For several months now Message+ on my iPad has allowed me to receive and send text messages, BUT, ALL of the OUTGOING messages that I send do NOT sync with my samsung phone. Until several months ago, it worked perfectly. Could someone please explain why this functionality is not working???? Thank you.

SynthpopAddict

@Rutilia
, Verizon's Messages+ was supposed to be retired as of last month, but the official shutdown was moved out to the end of 2024. However, some of the functionality has been going away already over recent months.

Rutilia

Thank you very much..... that makes sense. Although I don't understand why they are getting rid of it...

Jeez - in the meantime - does anyone have a suggestion on what messaging app we can use to replace it (that has syncing functionalty)????

THank you...

Seawitch_SC

I have an android phone and have been using the Verizon messaging plus app on my iPad for several years about two weeks ago. It stopped working. It says it can’t send a code and get this, try again sometime later. That’s definitely not written by an American! sometime later? Lol.

Seawitch_SC

Google messaging is what we’re being told to use. Google messaging is horrible! Horrible!! So you’re telling us to use a substandard application for messaging.

Verizon_Support

Hello, Seawitch_SC. The Verizon Messages +, starting in September 2024, will be shut down. We do recommend using a different texting application. My apologies for the inconvenience.

https://www.verizon.com/support/verizon-messages-faqs/#:~:text=+)%20app%20shutdown:-,Starting%20in%20September%202024%2C%20Verizon%20will%20shut%20down%20the%20Verizon,messages%20in%20a%20web%20browser.

-Natasha

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