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Unable to Generate Pin

Like many others, I am trying to set up Message+ on my iPHone so I can transfer my message history over to the new phone. On the android, I only had to download the app and make it my default messaging app. On the iPhone it asks me to enter the phone number I want to use. When I enter it, I get the error message Not able to generate pin. Please try again later some time. I have been trying for 2 days without success. I was trying to message support in response to another post and was redirected here to start a new topic. I also sent a Report a bug message in the app itself. I have never received a response about any issue I've reported.

Comments

nycfinest

I am having the same issue. It works on my Galaxy S23 and my iPad pro and was working on my iPad Mini 6 but then it stopped working. I tried uninstalling and reinstalled the app on my mini and it won't allow me to generate pin code, says try again later. I tried this process with VPN and without.

Verizon_Support

nycfinest, help is here as we want you to have the ability to set up Messages+. Please see the link below and let us know how it goes.

https://www.verizon.com/support/how-to-use-verizon-messages-apple/

-Natasha

SynthpopAddict

Verizon's Messages+ app is getting shut down in June (3 months from now). Wouldn't be surprised if the setup error messages are related to the sunset process. It's already causing issues with the weird (588) number texts saying someone left the group in MMS texts. In a nutshell - best to not bother with installing this app. If you've got important images or texts from the past in the app, would recommend backing them up elsewhere.

Vasilios

My Message + plus app is saying "Unable to generate PIN" . I don't get messages from Android users on my Apple IOS main app if I am only connected to WIFI. I will be travelling abroad where my Verizon cell signal will be unavailable and only wifi available. I used to get those message via the Message+ app, what do I do now?

SynthpopAddict

Messages+ has been retired or is being shut down (the original shutdown date I saw was late June, but now they're saying sometime end of 2024?). Would recommend switching to Google Messages and making that your default texting app.

Ant

Me too in my iPhone 12 mini's iOS v17.5.1 after uninstalling, redownloading, and reinstalling this app.

Verizon_Support

As indicated in previous posts, Messages+ has been retired / is being shut down. Would recommend switching to a different messaging service and making that your default texting app.

Hope this information helped. ~Gilbert

Ant

Why did I get "Message+ messages are waiting for you. You will need Message app to view these messages. To download the Message+ app click on the link below. https://www.vzmessages.com/getclient ..."?

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