This is posted at the website
The ability to send and receive text messages in Verizon's website will be discontinued on 12/11/23. You can continue to use the Android and iOS versions on mobile devices or the Mac desktop version.
what are folks suppose to do? I am not allowed to have my phone in the building and we use the website to text message in case of a family emergency
I ask support and we go around in circles asking me for more information and have no knowledge of this on there website the C/S is totally useless seeking help