I signed up for Verizon 5g home.intetnet because of the promos being offered but I haven't been able to receive my promo code to register at all. It's supposed to be done with 60 days but every time I ask for help I'm told to wait. So am I just supposed to wait i til I'm inelligable and won't get it? All I see in forum is people with smart issues. Where's the help?